Terms and conditions Star Sports d.o.o.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.
What is included in these Terms and Conditions?
The Terms and Conditions set out below constitute the rules of our website https://anta-sports.eu (hereinafter: the “Website”) and define the relationship between you and us when using our services
1. Who are we and how to contact us?
1.1 We are Star Sports d.o.o. (hereinafter: “we”, “us” or “our”), a company registered in Slovenia under registration number: 7303203000, with its registered office at Ob Železnici 30A, 1000 Ljubljana, Slovenia, EU, and VAT number SI96410736.
1.2 Under these Terms, we grant you permission to use the Website, which remains our intellectual property.
1.3 If you wish to contact us, please send us an email at info@anta-sports.eu.
2. Terms and Conditions
2.1 By using our Website, you confirm that you agree to these Terms and Conditions and that you will comply with them. We recommend that you print a copy of these Terms and Conditions for future reference.
2.2 You are also responsible for ensuring that all persons who access our Website via your internet connection are aware of these and all related Terms and Conditions and that they comply with them.
2.3 If you do not agree with these terms, you must not use our Website or services.
3. Other Terms that may be relevant to you
3.1 These Terms and Conditions are linked to the following documents, which also apply to your use of our Website:
(a) Our Privacy Policy, which sets out how we process your personal data.
(b) Our Cookie Policy, which contains information about the use of cookies on our Website.
(c) Shipping and Delivery Policy.
4. Changes to these Terms and Conditions
4.1 We may amend these Terms and Conditions from time to time due to updates to our services and business practices. Please review the Terms each time you visit our Website to ensure you are aware of the terms currently in force.
4.2 If we make any material changes to the Terms, we will inform you of this in advance.
4.3 If you do not agree with the current Terms and Conditions, you must stop using our services.
5. Changes to our Website
5.1 We may update and modify our Website from time to time in order to reflect our products, the needs of our users, and the requirements of our business.
6. Temporary disabling or removal of the Website
6.1 Access to our Website is free of charge.
6.2 We do not guarantee that our Website or its content will always be available. For business or operational reasons, we may temporarily disable, remove, or restrict access to our Website or any part of it.
7. Transfer of this agreement to another party
7.1 We may transfer our rights and obligations under these Terms to another organisation. We will always notify you of this in writing and will ensure that such transfer does not affect your rights.
8. Security of login data
8.1 If you are provided with an identification code, password, or any other information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
8.2 If we determine that you are not complying with these Terms, we reserve the right to disable your user password or identification code at any time.
8.3 If you suspect that anyone else knows your password, you must notify us immediately at info@anta-sports.eu.
9. Use of materials on our Website
9.1 We are the owner or licensee of all intellectual property rights in our Website and the materials published on it. These works are protected by international copyright laws.
9.2 You must not modify any materials, and the use of illustrations, photographs, or graphic materials separately from their accompanying text is not permitted.
9.3 You must not use the content for commercial purposes without our express permission or the permission of our licensors.
10. Limitation of liability in relation to the Website
10.1 The content on our Website is provided for general information purposes only. It is not intended to constitute professional advice.
10.2 Although we make reasonable efforts to keep the information up to date, we do not guarantee that the content on our Website is always accurate, complete, or up to date.
11. Ordering process
11.1 You select the desired product by clicking the “Add to cart” icon. Once the product is in the cart, the system displays the total purchase cost, including delivery costs, and offers two options:
(a) Proceed to checkout by clicking the “Checkout” icon, and
(b) Continue shopping.
11.2 After completing your selection of items, you click the “Checkout” button or the cart icon.
11.3 In the cart, the system displays a summary of its contents. Here you can change quantities or remove items. In this section, you can also redeem valid coupons.
11.4 To complete the purchase, you proceed by clicking the “Checkout” icon and choose whether you wish to place the order as a registered user or as a guest. To continue the process, you must confirm your agreement with these Terms and Conditions.
11.5 In the “Addresses” tab, you enter the delivery and billing addresses. By clicking the “Continue” icon, the system takes you to the “Delivery” step, where you select the delivery method.
11.6 You then select one of the available payment methods in the final step.
11.7 After selecting the payment method and clicking the “Place order with obligation to pay” icon, you will receive a notification confirming that your order has been successfully placed. At this stage, you have the option to cancel your order within 1 (one) hour.
11.8 The sales contract is concluded once we confirm your order. No later than upon delivery of the goods, we will provide you with confirmation of the concluded contract on a durable medium.
12. Price and promotional offers
12.1 The price of the product (including VAT) is the price stated on the order page at the time the order is placed.
12.2 Promotional discounts: When a product price is reduced, we will indicate the previous price and the reduced price. The previous price is considered to be the lowest price at which we offered the product in the 30 days prior to the introduction of the reduced price.
12.3 Pricing errors: In the event that the price information is clearly incorrect or there is a system error, we reserve the right to cancel the contract in accordance with applicable law, if the circumstances do not create a justified expectation for the consumer that a valid contract has been concluded.
12.4 If you believe there is an error on your invoice, please notify us immediately at info@anta-sports.eu.
13. Payment methods
13.1 We offer the following payment methods:
(a) Bank transfer (Prepay) – After placing the order, you will receive our bank details. We will dispatch the products as soon as the payment is visible in our account.
(b) PayPal.
(c) Card payments processed via the Stripe provider.
14. Delivery and transport damage
14.1 The current delivery cost list is available in the Shipping and Delivery Policy section.
14.2 We use multiple postal service providers, which you may select during the ordering process.
14.3 After placing your order, we will send you tracking information for your shipment.
14.4 If, upon receipt, you notice that the goods were damaged during transport, you must immediately file a complaint with the courier, who will prepare a report. In the case of hidden damage, you must contact us at info@anta-sports.eu within 7 days of receipt and attach photos of the packaging and the product so that we can promptly resolve the issue with the delivery service.
15. Withdrawal from the contract
15.1 Right of withdrawal: In accordance with the Consumer Protection Act (ZVPot-1), you have the right to withdraw from the contract within 14 days of receiving the goods without providing any reason. You must notify us of your withdrawal in writing at info@anta-sports.eu.
15.2 Exceptions to the right of withdrawal: You do not have the statutory right of withdrawal in the case of purchasing:
(a) goods that are made according to your precise instructions and customized to your personal needs (e.g. personalized products);
(b) sealed goods which are not suitable for return for health protection or hygiene reasons, if the seal or packaging has been opened after delivery (e.g. underwear, mouth guards).
15.3 Return of goods: You must return the goods without undue delay, and in any event no later than 14 days after notifying us of withdrawal, to the following address: Star Sports d.o.o., Ob Železnici 30A, 1000 Ljubljana, Slovenia. You bear the direct cost of returning the goods.
15.4 Condition of returned goods: You are liable for any diminished value of the goods if such reduction results from handling beyond what is necessary to establish the nature, characteristics, and functioning of the product. We recommend that you return the goods unused, with attached labels, and in the original packaging. In case of signs of use, we reserve the right to claim compensation for the reduced value.
15.5 Refund: We will reimburse all payments received from you, including standard delivery costs, no later than 14 days after receipt of your withdrawal notice. We may withhold reimbursement until we have received the returned goods or you have provided proof of dispatch.
16. Non-conformity of goods and warranty
16.1 Liability for non-conformity: The seller is liable for any lack of conformity of the goods that exists at the time of delivery and becomes apparent within two years from receipt. You must notify us of the defect at info@anta-sports.eu within two months of its discovery.
16.2 Exercise of rights: Your rights are exercised in the following statutory order:
(a) First, you may request a free repair or replacement of the product.
(b) Only if this is not successful, you may request a price reduction or a refund (withdrawal from the contract). Exception: If the lack of conformity becomes apparent within 30 days of delivery, you may immediately request a refund without prior repair.
16.3 Warranty: Certain products are also covered by a technical warranty in addition to statutory non-conformity rights. The warranty repair period is 30 days (with the possibility of extension by 15 days upon prior notice). Rights arising from non-conformity apply independently of the warranty.
17. User content and links
17.1 Our Website may contain links to third-party content. These links are provided for informational purposes only, and we have no control over, nor responsibility for, their content.
18. Liability for loss or damage
18.1 The Website is intended for personal and domestic use. You agree not to use the Website for commercial or business purposes. We do not limit our liability except where such limitation would be unlawful under applicable law.
19. Limitation of liability for products
19.1 We strive to provide accurate product descriptions; however, photographs are for illustrative purposes only. Minor deviations (e.g. in colour shades) do not affect the essential specifications of the product.
20. Use of your personal data
20.1 We process your personal data in accordance with our Privacy Policy, which complies with the GDPR Regulation and the ZVOP-2 Act.
21. Liability for viruses
21.1 We do not guarantee that our Website will always be free from viruses. You are responsible for configuring your own information technology. Any intentional misuse of the Website involving viruses is strictly prohibited.
22. Rules regarding linking
22.1 You may link to our homepage in a lawful manner that does not harm our reputation. The link must not imply any business relationship where none exists.
23. Governing law and complaints
23.1 These Terms are governed by the laws of the Republic of Slovenia. We accept complaints at info@anta-sports.eu. We will respond as soon as possible (usually within 5 working days).
23.2 In accordance with ZIsRPS, we do not recognise any provider of out-of-court consumer dispute resolution. Link to the Online Dispute Resolution platform (ODR): http://ec.europa.eu/odr.
23.3 For disputes that cannot be resolved amicably, the courts of the Republic of Slovenia shall have jurisdiction.
Last updated: 21.04.2026.